Henckels Aragon 10-pc, Stainless Steel, Frying Pan Set

Hi, we recommend soaking your cookware in a mixture of water and dish soap—overnight if necessary. Afterward, clean it with a soft cloth, sponge, or gentle brush. If stains persist, here are two effective alternative methods for cleaning your cookware. 1. Vinegar Solution: Mix water and vinegar in a 3:1 ratio, pour it into the cookware, and bring it to a brief boil. This should loosen any encrusted areas, allowing you to easily wipe away the residue with a cloth or wooden scraper. 2. Baking Soda Method: Sprinkle baking soda onto the burnt area, add a bit of water, and bring it to a boil for a short time. Allow the baking soda solution to sit for about an hour, and you'll be delighted with the results: even stubborn residues can be effortlessly removed with a sponge or cloth. This method offers a gentle yet effective way to clean your cookware. Top Tip: If the initial attempts do not yield results, you may repeat the process, especially for older stains. Alternatively, a salt solution can be used, though it generally takes longer than the baking soda method. Feel free to reach out to our Support Service Center where you will be able to initiate a warranty claim and receive further instructions. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service team are available to assist you in any way possible.